Knowledge Leadership Associates

Objectives

This course addresses the interrelationship among Information and Knowledge management architectures, content management and the application of taxonomies. It further outlines the detailed steps required to develop a taxonomy that will integrate with enterprise needs and context. Attendees will learn how to create the right enterprise taxonomy with the right blend of formal taxonomy structure, browsing structures, and faceted principles. It includes discovering the organization’s knowledge domains, assessing user’s needs and information behaviours, and integrates this with business processes to ensure a taxonomy model that will support the diverse applications of an enterprise-wide taxonomy.

Outcomes

At the end of the course participants should be able to:

• Understand the meaning of and relationship between Knowledge Management  Architectures, Content Management and Taxonomies
• Be able to distinguish between knowledge, information and user architectures
• Be able to develop a Content Management strategy
• Be able to develop and apply a taxonomy within an organisational context
• Understand taxonomy governance, metrics and evaluation
• Know the basics of taxonomy software
• Understand auto-categorization techniques

Facilitators

Dr J Gretchen Smith & associates

Duration of the Programme

This course is offered as a 3-day Workshop.