Knowledge Leadership Associates

Leveraging your Knowledge Assets for  Competitive Advantage

(under the auspices of USB-ED)

Objectives

This programme will provide an overview of the field of knowledge management (KM) and introduce participants to the value of knowledge and information. It will show participants how corporate knowledge can be harnessed to benefit all concerned – both the organisation and its employees. It  offers participants the opportunity to examine the various processes and strategies that can be used to turn an organisation’s intellectual and knowledge assets – both recorded information (contained within and outside the organization) and the ‘know-how’ of its members – into greater productivity, new value, and increased competitiveness.

We will examine how Knowledge Management can create strategic advantage in an organisation; the importance of knowledge networking and the relationship between leadership and knowledge roles. We will outline how organisations can best leverage their intellectual capital and how they can apply appropriate information and communication technologies (ICT’s) to assist in the effective identification, retrieval, exchange and dissemination of all forms of knowledge to support organisational objectives.

Outcomes of the programme

At the end of the course participants should be able to: .

• Appreciate how leveraging knowledge and information can create competitive advantage and add value for an organisation.
• Understand the strategic importance of both tacit and explicit knowledge
• Apply personal knowledge management skills
• Understand the relationship between knowledge management and various business processes.
• Understand the dynamics of human communication and facilitate knowledge networking
• Understand the relationship between knowledge roles and leadership
• Understand the basics of how to assess knowledge and information needs and conduct an information and knowledge audit
• Understand the application of information and communication technologies in knowledge management
• Participate in the development, implementation and assessment of a knowledge management strategy and knowledge management processes in an organisation.

Facilitators

Dr Ben Fouché  & Dr Gretchen Smith

Certification

This course is presented by Knowledge Leadership Associates under the auspices of the University of Stellenbosch Business School’s Executive Development programme. The Course is equated to the South African Qualifications Authority’s NQF Level 7.  A certificate is awarded by the University of Stellenbosch to participants who have met all assessment requirements and have successfully completed the course.

Duration of the programme

This course is offered over 5 days.

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