Knowledge Collaboration & Networking Techniques (KL-KCNT)

From CoP’s to Social Network Analysis & Web 2.0 Applications

OBJECTIVES

Knowledge exchange and collaboration are important factors that stimulate innovation and invigorate the performance levels of individuals. The knowledge pool of organisations grows and is strengthened if employees are encouraged to share knowledge. Knowledge networking has thus become a powerful strategic business tool, particularly in the current economic and Web 2.0 environment.
We introduce participants to the various techniques that can be used to create and maintain knowledge networks and a collaborative environment. We specifically instruct participants in the creation of Communities of Practice (COP’s), how to conduct a Social Network Analysis (SNA), the use Web 2.0 applications and the benefits of such practices.

OUTCOMES

At the end of the workshop participants should be able to:

  • Understand the importance of knowledge networking and collaboration and how this can enhance the business of your organisation
  • Be able to select the best networking model for your organisation
  • Understand the dynamics of Communities of Practice, how set them up and maintain them
  • Understand when to conduct a Social Network Analysis, how to execute the SNA and how to derive benefit from the exercise
  • How to use Web 2.0 applications as knowledge exchange enablers

FACILITATORS

Dr Ben Fouché & Dr Gretchen Smith

DURATION OF THE PROGRAMME

This programme is offered as a 3 day Workshop.