Courses | Knowledge Collaboration & Networking: From CoP’s to the Application of Social Network Analysis & Social Media

Knowledge Collaboration & Networking: From CoP’s to the Application of Social Network Analysis & Social Media

OBJECTIVES OF THE COURSE

Knowledge exchange and collaboration are important factors that stimulate innovation and invigorate the performance levels of individuals. The knowledge pool of organisations grows and is strengthened if employees are encouraged to share knowledge. Knowledge networking has thus become a powerful strategic business tool, particularly in the current economic and Web 2.0 environment.

We introduce participants to the various techniques that can be used to create and maintain knowledge networks and a collaborative environment.  We specifically instruct participants in the creation of Communities of Practice (COP’s) and other networks, how to conduct a Social Network Analysis (SNA), the use of social media (in-house and external) and Web 2.0 applications as well as the benefits of such practices.

OUTCOMES OF THE COURSE

At the end of the workshop participants should be able to:

    • Understand the importance of knowledge networking and collaboration and how this can enhance innovation and the performance of your organisation
    • Provide a business case for knowledge networking and collaboration
    • Be able to select the best networking model for your organisation
    • Understand the dynamics of networking techniques such as Communities of Practice and Learning Networks and  how to set them up and maintain them
    • Understand when to conduct a Social Network Analysis (SNA), how to execute the SNA and how to derive benefit from the study
    • Understand how to use social media and Web 2.0 applications as knowledge exchange enablers and to create a networked environment
    • Understand how the application of Groupware and other ICT’s can enhance collaboration and networking

FACILITATORS: Dr Ben Fouché and Dr Gretchen Smith

DURATION OF THE COURSE: 3 or 2 day Workshop

TARGET AUDIENCE: Managers, professional specialists, entrepreneurs and knowledge workers who wish to enhance knowledge networking and collaboration in their organisations and wish to know more about developing such platforms.