Courses

Forthcoming Courses


Our clients The following are a selection of organisations that have used our strategy facilitation and/ or training services since the beginning of 2004, in many cases more than once.

Future Courses offered by Knowlead

Electronic Resources: Collection Management & Policies

Electronic sources of information continue to grow in importance, affecting all subject areas and services to all levels of user, from young schoolchildren to professionals. The acquisition, provision and management of these e-resources poses a new and wide-ranging set of challenges for librarians and information and knowledge managers in all library and information sectors. Knowlead […]

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Open Access Resources for Librarians, Information Specialists and Allied workers (with IAL)

OBJECTIVES OF THE COURSE The course will ensure that attendees understand the significance of the open access movement and the wide range of free resources opening up to them. It will reinforce the importance of repositories – both as a source of scholarly literature and as a research tool for promoting material published by their […]

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Management and Leadership for Information and Library Services

OBJECTIVES OF THE COURSE This short course will provide participants with a sufficient understanding of the basics of good management to allow them to more effectively administer information and library services and take leadership roles in information organisations through the effective management of people, resources and performance. OUTCOMESOF THE COURSE At the end of the […]

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Negotiating Skills for Information and Library Workers

OBJECTIVES OF THE COURSE Negotiation is a part of professional and personal life: without it, inclusive decisions cannot be made.  The ability to communicate clearly is at the root of effective negotiation and clear communication depends on self-knowledge: an understanding of personal and professional values of oneself, other team members and, as far as possible, […]

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Metadata, Cataloguing E-Resources & RDA

OBJECTIVES OF THE COURSE To provide library and information staff with the theoretical knowledge and practical skills to enable the cataloguing of e-resources and digitized content. Training will cover both theory and practice:  the theoretical background as regards the cataloguing of metadata and e-resources in South Africa; and the hands-on skills to catalogue e-resources and […]

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Electronic Resources: Collection Management & Policies (with IAL)

OBJECTIVES OF THE COURSE Electronic sources of information continue to grow in importance, affecting all subject areas and services to all levels of user, from young school children to professionals. The acquisition, provision and management of these e-resources poses a new and wide-ranging set of challenges for librarians and information and knowledge managers in all […]

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Taxonomies … Leveraging Organisational Content

OBJECTIVES OF THE COURSE This course addresses the interrelationship between information and knowledge architectures, content management and the application of taxonomies. It further outlines the detailed steps required to develop a taxonomy that will integrate with enterprise needs and context. Attendees will learn how to create the right enterprise taxonomy with the right blend of […]

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Internet Information Retrieval

OBJECTIVES OF THE COURSE Today the internet is a great potential source of information and a tool for collaboration, but unless you have the navigational skills to search it effectively, many high-quality information resources will stay buried beneath the vast amount of irrelevant material that makes up the bulk of its content. There is a […]

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Social Media Applications

OBJECTIVES OF THE COURSE According to a recent McKinsey report organisations are increasingly using Web2.0 tools and technologies such as wikis, blogs, social networks etc. to improve internal and external knowledge collaboration and information exchange. These ‘social media’ allow knowledge workers to build knowledge communities, build web based information repositories, exchange information, and collaborate across […]

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Knowledge Collaboration & Networking: From CoP’s to the Application of Social Network Analysis & Social Media

OBJECTIVES OF THE COURSE Knowledge exchange and collaboration are important factors that stimulate innovation and invigorate the performance levels of individuals. The knowledge pool of organisations grows and is strengthened if employees are encouraged to share knowledge. Knowledge networking has thus become a powerful strategic business tool, particularly in the current economic and Web 2.0 […]

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Innovation and Knowledge Management Strategy Development, Implementation and Auditing

OBJECTIVES OF THE COURSE Many knowledge management (KM) and innovation initiatives have failed because of inadequate planning and the use of ineffective implementation strategies. This workshop will help you avoid such pitfalls and show you how to effectively scope the innovation and knowledge management environment and develop a well-structured implementation strategy. This will include the […]

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Capitalising on Organisational Knowledge & Innovation: The Basics of Knowledge Management & Innovation

OBJECTIVES OF THE COURSE All organisations in the public, private and civic sectors – irrespective of size – have to function in a rapidly changing work environment characterised by the proliferation of electronic communication media, time constraints, quick decision making and boundary spanning alliances and work flows. Innovation and knowledge management are core competences to […]

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Programme in Knowledge Management: Developing your Knowledge Assets for Competitive Advantage

OBJECTIVES OF THE COURSE This programme will provide an overview of the field of knowledge management (KM) and introduce participants to the value of knowledge and information. It will show participants how corporate knowledge can be harnessed to benefit all concerned – both the organisation and its employees. It  offers participants the opportunity to examine […]

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